Terms & Conditions
Booking Process and Deposits:
When booking a package/service, the Client will be issued with a contract, which must be completed, signed and returned by email to the Always and Forever Events LLC.
Upon receipt of the contract, Always and Forever Events LLC will issue the Client with an invoice that contains service(s) booked and detailed in the contract(s). No invoice will be issued without receipt of a completed contract.
The Client will be required to make payment of a 50% deposit by no later than 48 hours (2 working days) after signing and returning the contract.
Final guest numbers/changes to events must be confirmed in writing by the Client by no later than 7 working days before the event. At this time, Always and Forever Events LLC will amend the invoice as necessary to reflect any changes (provided that the changes stay within any specified minimum / maximum requirements).
Full payment is required no later than 1 week (5 working days) prior to the event and additional security / breakages deposits may be required depending on packages chosen.
No additional changes may be made to the booking in terms of increasing or decreasing numbers within 5 working days from the event, unless agreed in writing with Always and Forever Events LLC.
Important Notes:
- All deposits by the Client are non-refundable unless otherwise agreed in writing by Always and Forever Events LLC and their Vendors/Suppliers.
- No package is deemed as booked and confirmed until the deposit has been paid to Always and Forever Events LLC.
- Failure by the Client to pay the booking deposit or final payment within the specified time will result in the Client being in direct violation and default of the contract, at this time, the agreed booking(s) will be cancelled by Always and Forever Events LLC and the Client will be liable for any cancellation fees incurred. Always and Forever Events LLC will advise the Client of this cancellation via the email address provided on the Contract. Once this action has been taken, Always and Forever Events LLC cannot guarantee availability of vendors. Where possible, exceptions may be made however; this needs to be requested in writing and can only be waived once.
Use of Services:
The Client agrees to be bound by any terms & conditions stipulated by Always and Forever Events LLC Service Partners, Vendors or Suppliers that are agreed and signed to on their behalf by Always and Forever Events LLC when booking such services.
Should the Client act in deliberate violation of any of these terms and conditions, the service may be cancelled without notification. Any additional expenses incurred as a result of such action(s) will
become immediately due and payable by the client.
You may only use the Services for lawful purposes and you warrant that you shall not, other than for your personal and non-commercial use, store on your computer, or print copies of extracts from this website, and you may not, other than for your personal and non-commercial use, “mirror” or cache information provided via this website on your own server, or copy, adapt, modify or re-use the text
or graphics from this website without prior written permission from Always and Forever Events LLC.
The use of any service bought from this Website and/or Always and Forever Events LLC is at the Clients risk. The Purchaser/Client indemnifies and holds the Always and Forever Events LLC harmless against any loss, injury or damages which may be sustained as a result of purchasing the service on the Website.
Payment Terms:
The Provider accepts payment in the form of Cash or Check.
Upon signing the contract between the Client and Always and Forever Events LLC, the Client agrees to pay a deposit of 50% of the proposed total cost within 48 hours of signing the contract. Should this payment proof not be received within this time, the booking will be forfeited.
The balance is payable to Always and Forever Events LLC no less than 5 working days (1 week) before the event/function date. Always and Forever Events LLC does not charge the Client a commission/service fee as we have set commission agreements with our vendors/suppliers. Should payment not be received in accordance with the agreement in the quotation, then Always and Forever Events LLC reserves the right to stop or cancel all services until payment is received which may result in a fully booked situation as all packages are booked and confirmed according to availability at the time of booking and payment.
Event Cancellation, Refunds and Expenses:
Cancellation by the Client must be received in writing by Always and Forever Events LLC.
Should the Client cancel Always and Forever Events LLC services for whatever reason after signing the agreement and making payment of the deposit, the 50% deposit is non-refundable in its entirety. The balance of funds will be credited to you once penalties with Vendors / Suppliers have been paid and a fair handling/administration fee calculated as per the Consumer Protection Act.
Cancellations with 72 hours or less notice will carry a 100% cancellation / administration charge / rescheduling fee.
Cancellations in excess of 72 hours’ notice will carry a 50% cancellation / administration / rescheduling fee.
The Client shall reimburse Always and Forever Events LLC for any breakages, unexpected out of pocket expenses, including additional mileage incurred by Always and Forever Events LLC not stipulated in the agreement.
Disclaimer, Warranty Limitation & Indemnification:
Always and Forever Events LLC does not guarantee the availability of the Services offered on this website (“the Services”) or the accuracy of the information and/or images on this website. We make no representations or warranties, whether express or implied, and assume no liability or responsibility for the proper performance of this website and/or the Services and/or the information and/or images contained on this website, and the Services are thus used at your own risk. In particular we make no warrantee that the Services will meet your requirements, be uninterrupted, timely, and secure or error free.
Always and Forever Events LLC shall not be liable to the Client or anyone claiming by, through, or under User for any error of judgment or mistake of law or for any loss, except a loss resulting from willful bad faith or gross negligence on the part of Always and Forever Events LLC. Always and Forever Events LLC shall not be liable to the Client for failure of any vendor to perform. Always and Forever Events LLC makes no additional warranties with respect to the services offered hereunder.
You, the Client, accordingly indemnify and hold us harmless against all and any loss, liability, actions, suites, proceedings, costs, demands and damages of all and every kind, (including direct, indirect, special or consequential damages), and whether in an action based on contract, negligence or any other action, arising out of or in connection with the failure or delay in the performance of the Services offered on this website, or the use of the information and/or images available on this website.
Exclusive Remedy & Limitation of Liability:
Always and Forever Events LLC and our Partners & Suppliers cannot be held liable for the cancellation or postponement of any experience due to reasons beyond their control, such as unsuitable weather, acts of God, mechanical failure, delays due to traffic, etc.
The Website and all Content on the Website, including any current or future offer of services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Always and Forever Events LLC nor any holding company, affiliate or subsidiary of Always and Forever Events LLC, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Always and Forever Events LLC is expressly advised thereof.
